What is Ask Us

Need more time with a library staff member than you can get over the phone or if you just walk in? Schedule an Ask Us Appointment.

Ask Us is a one-on-one session with a staff member tailored to meet your specific information needs. The Ask Us service is available at most Library Branches, and appointments are usually 45 minutes long. 

 

What kind of help can I get?

We can help with all different kinds of technology questions about your tablet, eReader, phone or laptop.

  • Getting started
  • Setting up an email account
  • Sending group emails
  • Recording a video and sharing it with friends
  • Organizing and backing up files
  • Downloading and using apps

We can also teach you how to use Library databases to:

  • Create resumes
  • Start your family tree
  • Prepare for college entrance exams
  • Research businesses
  • Download legal forms and more

Want a guided tour of the branch? We can do that too!

Please note: We cannot offer advice (e.g., medical, legal, investment) except to advise users of reputable sources of evaluative information.

 
Ask Us Appointment
Tax Services 2023

St. Charles County residents with medium to low income filing a simple tax return are eligible for our free tax services at the Library.

Tax Appointments
AARP & VITA – Appointments required

St. Charles County residents with medium to low income filing a simple tax return are eligible.

Corporate Parkway Branch
(636) 332-8280
Thursdays, February 2 – April 13.....................Mornings

Kathryn Linnemann Branch
(636) 946-6294
Mondays, February 6 – April 10....................Afternoons
Tuesdays, February 7 – April 11........................Mornings

McClay Branch
(636) 441-7577
Tuesdays, February 7 – April 11.....................Afternoons

Middendorf-Kredell Branch
(636) 978-7926
Thursdays, February 9 – April 6.......................Mornings
Fridays, February 10 – April 7...........................Mornings

Spencer Road Branch
(636) 441-0522
Wednesdays, February 8 – April 12.................Mornings

Find a tax form

Bring the following documents

  1. Copy of last year’s tax returns - Even if you are a returning customer
  2. Valid Picture ID for Taxpayer & Spouse (Driver’s License, State ID, Passport)
  3. If Married and filing jointly, both spouses must be present to sign
  4. Social Security Cards or Individual Taxpayer Identification Numbers (ITIN) for ALL family members
  5. Birth dates for you, your spouse and dependents on the tax return
  6. Wage and earning, pension or other retirement income statements (Forms W-2, W-2G, 1099-R, 1099-Misc) from all employers/payers
  7. Interest and dividend statements from banks (Forms 1099-INT and -DIV)
  8. 1098 or real estate tax receipt
  9. Proof of unemployment compensation
  10. Brokerage statements
  11. A copy of a voided check or bank account and routing numbers for direct deposit
  12. Proof of child care expenses
  13. Proof of Health Insurance (Forms 1095-A, B or C, Affordable Health Care Statements) or exemption certificate
Tax Assistance Program (TAP)

To qualify your household income must have been less than $62,000. Please call the branch to make an appointment.

Kisker Road Branch
(636) 447-7323
Mondays, January 23 – May 1........................Afternoons

Gateway EITC Community Coalition

 

To qualify your household income must have been less than $58,000. Make an appointment at gatewayeitc.org.

Spencer Road Branch
(636) 441-0522
Thursdays, February 2 – April 13..............11:00 am – 3:00 pm
Saturdays, February 4 – April 8..............10:00 am – 2:00 pm